Learning Goals and Student Outcomes
Identification of Expected Outcomes (Student Learning Goals)
At Berea College, the Labor Program is an integral and stated part of the educational program, as mandated by the Department of Education’s Work Colleges legislation. Operating within a competency-based model rather than a credit hour-based model, the Program has clearly defined student learning goals and expected outcomes that the Labor Program Council regularly reviews. Within this framework, supervisors are responsible for clearly communicating the descriptors and criteria used to evaluate performance expectations to students. The full list of goals and outcomes is below.
1. Demonstrate Professionalism and Personal Accountability
Professionalism is part of a holistic WLS environment. It includes reliability, accountability, and a respect for systems that maintain structure—such as punctuality, documentation, and shared expectations. Students will build these habits through everyday responsibilities and by observing supervisor modeling.
Aligns with NACE Competencies: Professionalism, Career & Self-development, Teamwork
Expected Student Outcome:
- Students will demonstrate consistent attendance, performance, accountability, initiative, and respect in their WLS assignments.
- Students will engage with systems that support professionalism (e.g., check-ins, binders, visual boards, dress codes, etc.) and practice self-management.
- Students will understand how position expectations align with their duties and observe how supervisors model these behaviors.
2. Strengthen Communication through Collaboration
Effective communication takes many forms—spoken, written, digital—and occurs through daily interactions and collaborative tasks. Strong writing, speaking, and digital communication skills allow students to express ideas clearly, while collaboration fosters innovation and problem-solving. Students will develop communication skills by engaging with diverse teams and navigating multiple communication tools and styles.
Aligns with NACE Competencies: Communication, Teamwork, Equity & Inclusion
Expected Student Outcome:
- Students will communicate effectively in writing, speaking, and digital platforms.
- Students will collaborate with diverse teams, demonstrating inclusivity and respect in their interactions.
- Students will communicate professionally across platforms such as email, TEAMS, GroupMe, and in-person meetings.
- Students will develop inclusive communication habits by practicing peer-to-peer collaboration.
- Students will receive coaching on communication styles and receive opportunities to lead or document team communications.
3. Apply Critical Thinking and Problem Solving in WLS Assignments
The ability to think critically and solve problems is essential in any professional setting. Students will learn to assess situations, make informed decisions, and adapt to challenges. By developing a solution-oriented mindset and conflict resolution skills, they will become more effective contributors in their WLS roles and better prepared for future career opportunities. Supervisors play a key role in modeling and scaffolding this process.
Aligns with NACE Competencies: Critical Thinking, Professionalism
Expected Student Outcome:
- Students will grow in their ability to analyze tasks, manage uncertainty, and find solutions through inquiry.
- Students will build confidence to ask questions, reflect on mistakes, and approach challenges with a solution mindset.
- Supervisors will model problem-solving in real time, especially in fast-paced or unpredictable environments.
4. Utilize Technology Effectively
Technology in the WLS environment encompasses a broad spectrum of tools and systems—including digital platforms, physical equipment, data processes, and security protocols. Students must develop technology literacy to navigate and adapt to the specific tools, systems, and processes relevant to their assignments. This includes understanding Digital Building Blocks such as analyzing and managing data, digital security and privacy, software use, and communication systems. By learning to use technology responsibly and efficiently, students will enhance productivity, innovation, and collaboration.
Aligns with NACE Competencies: Technology, Communication
Expected Student Outcome:
- Students will engage with a variety of technologies and systems, including tools for data analysis, digital communication, business processes, and security protocols, as appropriate to their roles.
- Students will develop technology literacy that encompasses both digital and physical tools and will adapt to emerging technologies within their department.
- Supervisors will facilitate technology learning through ongoing conversations, peer mentoring, and shared learning opportunities, supporting students in building confidence and competence with tools that enhance their WLS assignments.
5. Connect the WLS Experience to Career and Academic Goals
The WLS program provides valuable opportunities to develop skills that translate into future career success. By identifying and developing transferable skills, students will see how their workplace experiences align with their academic studies and long-term professional goals. Through career exploration and reflection, they will gain a deeper understanding of their strengths and areas for growth, allowing them to make more informed career decisions. Supervisors will help students articulate how their WLS activity builds attention to detail, communication skills, and professional habits relevant to a range of careers.
Aligns with NACE Competencies: Career & Self-development, Leadership, Critical Thinking
Expected Student Outcome:
- Students will identify transferable skills and connect them to academic, career, and/or personal goals.
- Students will engage in career exploration and reflection, applying their WLS experience to their professional development.
- Students will reflect on their growth through conversations and annual evaluations.
- Supervisors will help students recognize how daily tasks contribute to long-term readiness and create space for career reflection.
6. Develop Leadership, Growth Mindset, and a Commitment to Service
Leadership is not limited to formal titles—it is demonstrated through initiative, accountability, service, and a willingness to support the growth of others. In their WLS roles, students will build confidence by stepping into increased responsibilities and contributing to the success of their teams. They will also be encouraged to serve others—both on campus and in the broader community—recognizing that leadership includes giving back, mentoring peers, and uplifting shared goals. By embracing service, seeking opportunities for growth, and demonstrating initiative, students will prepare for leadership in their careers, communities, and civic life.
Aligns with NACE Competencies: Leadership, Career & Self-Development, Teamwork
Expected Student Outcome:
- Students will take on increasing responsibility and leadership roles within their assigned WLS roles.
- Students will practice mentorship, initiative, service to others, and a commitment to lifelong learning—serving both the campus community and the broader community beyond.
- Students will take on leadership behaviors such as peer mentoring, project ownership, and initiative.
- Students will engage in service activities, recognizing their impact on the campus community and beyond.
- Supervisors will name and nurture everyday leadership in students and encourage a growth mindset through feedback and trust-building.
7. Fostering Creativity and Innovation
Creativity is a valuable skill in any professional setting, driving problem-solving, innovation, and adaptability. By thinking critically, approaching tasks with curiosity, and exploring new ideas, students will develop creative problem-solving skills that enhance efficiency and innovation. Encouraging creativity in their WLS roles will help students become more resourceful, adaptable, and confident in expressing new ideas.
Aligns with NACE Competencies: Critical Thinking, Communication, Technology, Career & Self-Development
Expected Student Outcome:
- Students will apply creative thinking to daily assignments, process improvements, and collaborative problem-solving.
- Students will feel safe to try new ideas, reflect on outcomes, and contribute to positive WLS results.
- Supervisors will provide structured projects and opportunities for innovation, supporting both experimentation and accountability.
- Students will explore new ideas, tools, and approaches to improve processes and enhance productivity.